Poor communication results in US businesses collectively losing $37 billion every year. When strong internal communication habits are in place, however, businesses garner an almost 50% higher return for shareholders over a five-year period. Fortunately, innovative tech solutions are here to help businesses enhance internal communication practices, support employees, and improve productivity.
Intelligent personal assistants
By implementing cutting-edge AI solutions, businesses can instantly enhance internal business communications. For example, intelligent personal assistants can take care of a host of necessary yet time-consuming tasks, therefore freeing up your time to focus on more important work. In particular, intelligent personal assistants can manage and send emails, make calls, manage calendars, to-do lists, and files, and organize team meetings. Moreover, intelligent personal assistants can also answer employee questions on issues concerning company policies and services and help solve problems in real-time. In some instances, an employee will need to take their query to a real person, however an intelligent personal assistant will be able to refer them to exactly the right individual or department they need.
Social network dashboards
Social networking is an effective way to enhance internal communication between specific work groups and departments. Moreover, social networking dashboards can be used by project and department managers and relevant internal communications personnel to track key data and user engagement. For example, the Yammer metrics dashboard puts the most important information concerning the company’s Yammer usage right in front of those who need to see it. Active users, messaging activity, and department engagement, in particular, can be viewed at a glance to reveal key insights into the company’s communication efforts and where improvements can be made.
For almost 80% of businesses, wearable technology has been vital to their success. Over 75% of businesses also say wearable technology has enhanced communication and responsiveness. For example, Amazon Mayday is on hand to provide live technology support. When employees have a problem, their screen is displayed on the remote tech support assistant’s screen, so they can control the interface and view and fix the issue directly. Alternately, smart watch Theatro works to enhance communication directly between employees. It’s built-in intelligent assistant and voice and language recognition systems can instantly provide employees with current business information, thereby improving communication and productivity.
Strong internal business communication is key to business success. Intelligent personal assistants, social network dashboards, and wearable technology are innovative digital solutions working to engage employees, strengthen communication, and boost overall productivity.